The digital scale for Knowledge Management Standard ISO30401

This Digital Scale helps you to measure the extent to which knowledge management is
applied in your organization according to Knowledge Management SystemISO30401 , it contains only
(200) questions, enables you to determin and measure the level of Knowledge Management implementation
in your organization within only 30 minutes

What is Knowledge Management ISO30401?

ISO 2018:30401 is a management system standard; A standard for how an organization manages the interrelated parts of its business in order to achieve its objectives in the area of managerial focus (focus on knowledge and its management). It is a set of guidelines, developed by the technical committee of the international organization for standardization, which provides a systematic approach to knowledge management within organizations. It covers various aspects, such as creating, sharing, preserving and using knowledge. It also includes governance, leadership and culture requirements to support effective knowledge management practices. ISO 30401 aims to help organizations improve their decision-making processes, enhance their competitiveness and promote innovation and continuous improvement. It also provides a common language and framework for organizations to evaluate and measure their knowledge management practices in the field of knowledge management and to identify areas for improvement.

Items and their description:

Item No. (4)

Business context:

Its description: 

The organization identifies the internal and external influences, related to its directives that affect its ability to achieve the desired results from the knowledge management system, while identifying the needs and expectations of stakeholders and working to exchange and develop knowledge.

Item No. (5)


Its description: 

The senior management of the organization demonstrates balance by establishing the values of the organization, developing the goals and policy of knowledge management, working on guidance and motivation, while defining responsibilities and powers in relation to the knowledge management system in it.

Item No. (6)


Its description: 

Identifying risks and opportunities, how to deal with them, setting knowledge management goals and planning to achieve them.

Item No. (7)


Its description: 

The organization identifies the necessary resources, works to raise awareness of the knowledge management policy and effective communication inside and outside the organization, while documenting all information.

Item No. (8)


Its description: 

Execute planned actions to meet requirements and carry out monitoring of actions according to standards.

Item No. (9)

Performance evaluation:

Its description: 

Measuring, monitoring, analyzing and evaluating the organization's knowledge management system and work on internal audit to measure the extent of conformity.

Item No. (10)


Its description: 

Work on monitoring and follow-up to ensure continuous improvement.